Overview

At Vendors Planet, we empower sellers to grow their businesses while ensuring a safe and reliable marketplace for customers. This Seller Policy outlines the responsibilities, rights, and expectations for all registered vendors on our platform.

Seller Requirements

To sell on Vendors Planet, vendors must:

• Register with accurate business information

• Submit a valid CNIC or Business Registration

• Provide genuine, high-quality products

• Ensure listings contain correct descriptions, images, and pricing

• Comply with all local laws and platform rules

Listing Products

Sellers must:

• Upload only authentic images of products

• Avoid duplicate listings

• Mention warranty, return policy, and delivery time

• Keep inventory updated to avoid cancellation due to unavailability

Order Fulfillment

• All orders must be processed and shipped within the committed time

• Proper packaging must be ensured to avoid damage during transit

• Sellers must share tracking information if applicable

• Late shipments or cancellations may result in penalties

Returns & Refunds

• Sellers must accept return requests in accordance with the platform’s Return Policy

• Returned products should be inspected before refund approval

• Sellers are responsible for handling defective or incorrect product issues

Commission & Payouts

• Vendors agree to the commission percentage set by Vendors Planet

• Payouts are processed after the return period has ended

• Delays in fulfilling or disputes can impact payouts

Prohibited Activities

Sellers are strictly prohibited from:

• Selling illegal, counterfeit, or prohibited items

• Misusing customer information

• Diverting traffic to external websites or platforms

• Posting misleading ads or using copyrighted material without permission

Violating these terms can lead to account suspension or termination.

Seller Support

We’re here to support your growth:

• Dedicated Vendor Support team

• Regular platform updates and promotions

• Help with account setup, listing optimization, and analytics

Email: info@vendorsplanet.com
WhatsApp/Call: 0301-5104694